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Shipping Information
DUE TO COVID 19, DELIVERY TIME-FRAMES MAY BE DELAYED BY ALL COURIERS EXPRESS SHIPMENTS ARE NO LONGER GUARANTEED
Welcome to SaveOnLens, the most trusted contact lens store
dedicated to offering the best customer service and lowest
prices. To express our appreciation for you, we offer FREE
First Class Shipping* on all
contact lenses orders over US $99.00 and Canadian orders over
CDN $250.00. Experience maximized convenience as we eliminate
all custom delay on your order by shipping US orders from
our US warehouse and Canadian orders from our Canadian warehouse!
With no minimum order requirement and no membership fees,
enjoying massive discounts is easy at SaveOnLens.
If your contact lens prescription falls into the most common parameters and you selected Express shipping, your order will normally ship out the same day if your order is placed before 11AM PST or 2 PM EST. Contact lenses within the standard parameters that have Standard or Priority shipping normally take 1-4 business days to process before ship. Orders placed after 2PM EST will be processed the following business day. Orders received late Friday, Saturday or Sunday will be processed on Monday. Please note weekends and public holidays do not count as business days. If you need contact lenses on Saturday, please select Saturday Delivery when you check out before Friday cut-off time (11AM PST/2 PM EST).
Please keep in mind that if you order a less common prescription
it may take slightly longer to process. These include toric
lenses and multifocal lenses. These lenses usually have to be
special-ordered and can take an additional 3 to 7 business
days to process.
* Free Shipping
requirements may be different depending on shipment weight.
Please refer to each product description.
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Destination
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Shipping
Method
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Shipping
Time
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Shipping
cost
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United
States
* USPS doesn't guarantee delivery times for Priority and First Class Mail. Select Express if you need lenses in a rush.
Questions?
Please call 1-888-208-7013.
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USPS
First Class with Tracking *
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5-7
business days after processing
(estimated)
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US
$7.99
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Priority Shipping with Tracking *
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3-5
business days after processing
(estimated)
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US $14.99
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2 Days Express
With Tracking
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Within
48 business hours
after processing
for in-stock lenses
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US $19.99
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Next Day Express
With Tracking
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Within
24 business hours
after processing
for in-stock lenses
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US $25.99
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Saturday
Delivery
With Tracking
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Limited
to certain locations. Please call before placing
order
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US $62.99
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Canada
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Canada
Post
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5-7 business
days after process (Estimated)
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US
$9.95
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2
Days Express
(Online order Tracking)
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Within
24-48 business hours
after processing
for in-stock items
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US $19.99
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Express
Overnight
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Within
24 business hours
after processing
for in-stock items
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US $25.99
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Saturday
Delivery
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Limited
to certain locations. Please call before placing
order
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US $62.99
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International
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Air
Mail/ Priority International
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7-15
business days after processing
(estimated)
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US
$45.99
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USPS
Global Express Mail (Online
Tracking & Insurance)
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2-5
business days after processing
(estimated)
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US
$89.99 (Depending on country)
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*Please note that several
products are made-to-order and as such are custom made to meet
your prescription requirements. In such cases, every effort will
be made to provide you with an accurate expected date of delivery
shortly after placing your order.
UNITED STATES
Express Shipping is normally available for physical
address only. Please call 1-888-208-7013 for inquires on PO
Box Express shipping.
Priority Mail shipping delivers parcels in an average
of 3-5 business days after the order is shipped
out.
First Class shipping method delivers parcels in an
average of 5-7 business days after the order is shipped out.
PO BOX and United States Armed Forces APO/FPO are
available using First Class Mail. For APO/FPO please allow
5-7 days for delivery. Shipping and Handling charges to APO
and FPO addresses are the same as US domestic rates shown
above
Please note that the USPS does not guarantee delivery
times for Priority Mail and First Class Mail. You may
check your order status and tracking number here.
CANADA
Canadian orders are sent directly from Canada so there are
no custom fees for you.
Express/Overnight Shipping by Purolator is not available
to Canadian PO box at this time. For Express Shipping, if
we are provided with an address that is not covered by Purolator,
we will ship via Expedited Canada Post which comes with order
tracking. Please allow 2-5 days for delivery with Expedited
Canada Post. Express mail to rural areas that are outside
most major urban centers can take an additional 1-2 business
days to arrive and may be subject to an additional shipping
fee.
Regular Canada Post delivers parcels in an average
of 5-7 business days after the order is shipped out. Please
note that Canada Post does not guarantee delivery times.
ALL OTHER COUNTRIES
We ship worldwide every day. Delivery times are usually
5-10 days from dispatch. Please check with the customs department
in your country for customs fees or duties. If shipping cost
more, we will notify you by e-mail. International orders will
only be shipped to the billing address. As such, please email
us the phone number of the issuing Bank for all credit card
orders.
Please note that International shipping time frames do not
include any unforeseen custom delays. As such, Save On Lens
is not responsible for orders after leaving the United States
or any delays or customs fees.
TRACK YOUR ORDER
When your order is shipped, you
will receive an email with the tracking number and instructions
on how to track your order online. You may
track
your order here.
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